joanne wagstaff on A Down to Earth, No Nonsense A… Tracey Morewood on A Down to Earth, No Nonsense A… nicky costigan on A Down to Earth, No Nonsense A… Tracey Morewood on A Down to Earth, No Nonsense A… Tracey Morewood on Back To Basics For The Un…
So what is the STAR approach?
The STAR approach could really help you to STAND OUT FROM THE CROWD during your interview.
Imagine you are the interviewer, you have heard all of the ‘same old, same old’ responses such as: “I am hardworking, honest, reliable and can work in a team.” Probably back in the day this may have been okay, but remember gaining employment is a battle. And this type of response will not win you the battle of finding employment, or even progressing within your career.
So how actually can those four little letters help? Situation – Task – Action – Result.
This is how you should try and format your interview responses, especially useful if you are going to go for a ‘competency’ based interview. Using the STAR approach to format your responses will enable you to ‘paint’ a picture inside the mind of your interviewer. It will enable you to demonstrate your competencies, show them you are ‘able’ to do the job. After all, that is what they are wanting to know – if hired, could you do the job.
So let’s have a go at using the STAR approach:
Interviewer: Can you give me an example of when you have used team work in any of your previous roles?
Interviewee: (Situation) When working as a Warehouse Operative (Task) I was asked to make sure me and my team loaded the stock onto the wagon before 11.00pm (Action) So in my team I gave clear ideas on how we could do this in the allocated time. I suggested that as a team we all share the different roles needed to complete the task. Once I had completed my own task, I then supported all other team members in also completing their own role. I kept calm under pressure and made sure my team members felt motivated towards the end objective (Result) The result was that, due to excellent team work I completed my role within the time allocated which allowed me to help others. This then enabled me and my team to load the wagon on time. Also, the delivery drivers could meet their own targets and deliver the stock to the shops, making sure all customers and internal staff were also happy.
Can you see how I have painted a picture for the interviewer? I have demonstrated that I am fully aware of what contributes to excellent team work. I also made sure that the results included other staff (internal) and of course the customer. Again, the interviewer would recognise my understanding of building relations with others.
Have a go. You don’t need to have been at work to be able to give a STAR approach response to team work. Think of all the other places you have used team working skills.
Remember, you are fighting a battle. Standing out from the crowd will help you to win your battle.
Author: How To Get On The Employment Ladder.
The first thing you need to ask yourself is why? Why do companies have group interviews? So have a think. Have you ever been to a group interview? If you have then what did you do?
The main purpose of a group interview is to interview on ‘mass’, interview more than one person. This could range from 6 – 60 people in one interview. This amount is a rough estimate but basically there will be quite a few people attending. Time and money can be a key factor for companies to hold group interviews, especially if they are recruiting for a new site or for a large number of workers. This is due to the fact that everyone and everything has a monetary value; especially when it comes down to a business. And everybody’s’ time is valuable.
I mentioned filtering earlier; this could also be used for other reasons. Group interviews could also be used to filter out people before a one to one or panel interview. This is usually called stages; you may have to go through stages to get to the final interview.
You may not know beforehand that your interview is a group interview, so after reading this section you will be prepared.
25 Points To Consider Within A Group Interview
- How do you communicate
- Your personality
- Positive and negative body language
- The way in which you work
- How are you with other people
- Are you a team player
- Are you tolerant of others
- Do you listen to other views
- Can you lead a team
- Can you motivate a team
- Are you able to support others
- Can you follow instructions
- Are you aware of basic health and safety
- Are you aware of equality and diversity
- Can you facilitate a group of people
- Are you able to delegate tasks
- Are you considerate to others
- How do you interact others
- Can you work as a team to solve problems
- How organised are you
- Do you prioritise and plan effectively
- Can you handle stressful situations
- Are you influential
- Do you show respect to different points of view
- Are you laid back, let somebody else do the work
The employer may have different ideas on why they are holding a group interview; they may be looking for a specific talent or ability.
Remember, they are looking at ways to get RID of you. NOT why they should keep you!
Author: How to get on the employment ladder.